It’s a fact: various studies show that the main benefits from IT are long term. This should not surprise anyone. Most organisations have systems that might be ten or twenty years old and consistently perform a crucial function year in and year out. There is much evidence to show (read Strassmann) that many systems deliver [...]
That information influences an IT investment decision may seem obvious, but if this is the case then we need to be very careful about the information we use. Availability bias is the tendency to use information that is available, rather than the information we really need. Such is the fashion driven nature of the IT [...]
We generally only do three things with information: we create or acquire it, we manage it, and we search it. While we’ve become fairly adept at doing the first two, information search is a surprisingly new concern in many organisations. Compliance issues have largely driven the uptake of search technologies, and since it is often [...]
Paul Strassmann is a highly respected, but not widely known figure in the IT industry. For many years he has painstakingly mapped the performance of companies against their IT spend. In the US he has gone through this procedure every year, analysing over three thousand companies. His results have consistently shown the same thing – [...]
Many of the people reading this document may not remember the arrival of the PC in the early eighties and the disruption it caused. IT management fought long and hard to resist its arrival in many organisations, seeing the technology as difficult to manage and eroding the centralised IT power base. You have to remember [...]
The term “IT Strategy” is very widely used and most CIOs consider it necessary to have a strategy. Value can be added to this term by borrowing a definition from game theory. “In game theory, a player’s strategy in a game is a complete plan of action for whatever situation might arise.” This definition is taken [...]
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